Delivery Detail

ACT NSW NT QLD SA TAS VIC

Our despatch team are as busy as a bee packing your orders. Your ordered product is shipped to you within 3 to 7 business days via Regular Australia Post.

Returns and Warranty details

We strive to ensure that you are completely satisfied with Rufus & Coco products by ensuring that they are rigorously (and safely) tested and meet the highest quality standards to ensure they work and taste great for your best friend. This is why we stand behind our product range and offer a 100% Money Back Guarantee* on our products purchased here. If our product does not meet your expectations, follow these simple steps: 1. Try the product for at least 30 days. 2. If you are not completely satisfied for any reason just let us know by sending us an email to orders@rufusandcoco.com.au. We will contact and guide you through the returns process. Please retain a copy of your invoice. Conditions: * The Money Back guarantee applies only to the initial online order. Additional orders of the same product are excluded. * No refunds are available 45 days after purchase date.