Delivery Detail

ACT NSW NT QLD SA TAS VIC

• Orders are shipped within two (2) business days of order payment and are shipped by regular parcel post with Australia Post. • Australia Post’s guidelines indicate a timeframe of two (2) to four (4) working days for the parcel to reach you, depending on your destination.

Returns and Warranty details

• You May Return Products Purchased From Born Country Baby, Without Any Penalty, By Notifying Us In Writing Within Seven (7) Working Days Of Receipt Of The Products Purchased On Returns@borncountrybaby.com.au With The Following Details – A) Your Name And Date Of Receipt Of The Product(s); B) Your Email Address And Contact Number, And; C) Reason For Return And/or Request For Replacement, Exchange, Credit Or Refund. • We Will Respond To Your Email Promptly With Directions. All Exchanges Not Due To Faults Must Include A Self- Addressed Australia Post Satchel For Return. Exchanges Not Due To Faults, Who Do Not Include A Return Satchel, Will Need To Pay An Additional $7.00 Fee Before The Exchange Can Be Processed. • All Items Are Returned Within (30) Days Of Receipt. No Exchange, Credit Or Refund Can Be Given After Thirty (30) Days Unless The Product Is Faulty. • The Product(s) Must Be As New, That Is, Unused, Unworn, Unwashed, Undamaged And Unsoiled.